Sewing Machine Service & Repair
Over the years, our technicians have tackled just about every sewing machine repair imaginable. We love working on the latest models, but we also understand the bond you have with that trusty machine that's been with you for years. If it still brings you joy, we want to keep it running smoothly.
At Nebraska Quilt Company, we service and repair all makes and models, and we're specialists in the brands we carry. Our technicians stay current on the latest techniques and training from industry leaders, so whether you need routine machine maintenance or a more complex fix, we get it done right the first time.
Our Repair Services
From a simple tune-up to more involved work, we're equipped to handle:
- Sewing machine repair for domestic machines of all brands
- Embroidery machine repair, including module and hoop alignment issues
- Serger repair to get those overlock stitches crisp again
- Longarm repair for quilters who rely on their machines daily
- Timing adjustment and other precision calibrations
- General cleaning, oiling, and machine maintenance
We use genuine manufacturer parts and have strong relationships with our dealer network and vendors. If a part needs to be sourced, we'll track it down.
What to Bring for Service
For a routine tune-up (your machine is working fine, just due for maintenance):
- Sewing machine
- Foot pedal
- Power cord
- Regular sewing foot (for straight stitch and zig-zag)
- Bobbin case and one bobbin
Having trouble with your machine?
Before you bring it in, try these quick fixes; they solve about 95% of issues:
- Re-thread your top thread. It sounds simple, but threading problems are the most common culprit.
- Check your bobbin. Make sure it's seated correctly in the tension and that you're using the right bobbin for your machine.
- Change your needle. Every quilt deserves a fresh needle! We recommend swapping yours out every 8 hours of sewing time.
Still having issues? Bring in a fabric sample showing the problem, along with the thread (top and bobbin) and any accessories you were using when it happened. This helps us diagnose things faster.
For embroidery machine repair:
- Embroidery module
- Sewing machine
- Bobbin and bobbin case
- Embroidery foot
- Hoop
- Thread you were using
- Sample of the issue
You don't need to bring accessories or luggage, but we do recommend using your machine's carrying case for safe transport.
Frequently Asked Questions
How often should I have my sewing machine serviced?
We recommend a professional tune-up once a year for regular sewers, or after every major project if you're putting in heavy hours.
Do you repair machines you don't sell?
Absolutely. We service and repair all makes and models, though we specialize in the brands we carry.
How long does a typical repair take?
Most routine services and minor repairs are completed within a few days. More complex repairs may take longer if we need to order parts.
Repair what we can
When you bring a machine in, we do everything we can to get it going. From servicing, to calling our dealer network, to going to the vendor, we will do all we can to get your machine sewing as close to new as we can.
We also use genuine parts from the retailer of choice and have access to most with the help of our service friends.
Sometimes It's Time for Something New
If your current machine isn't keeping up with your projects, or you've simply outgrown it, it might be time to upgrade. Talk to us about trade-in options, and let's find a machine that matches where you are in your sewing journey. The right upgrade can make creating easier and a whole lot more fun.
Questions? Reach out to us at contactus@nebraskaquiltcompany.com or use the chat on our website. We're always happy to help!